Social Services

 Social Services Home

Since the mid-1920's, the Department has administered many state and federally funded programs to meet the needs of low income and at-risk families. These programs include Food and Nutritional Services, Medicaid, Work First, and Child Care Subsidy.  The agency is also mandated to provide Child Welfare and Adult Services through Child Protective Services, Foster Care and Adoptions, as well as Adult Protective Services Programs. 

Mission Statement
The Davidson County Department of Social Services is dedicated to providing opportunities, which assure personal dignity and self-sufficiency for all citizens.
We assist individuals and families in reaching these goals through economic support programs, which ensure that food, shelter, medical care and other basic needs are met.  Social work services promote self-determination, enhance family functioning and protect children and disabled adults from abuse, neglect and exploitation.
We advocate for services that improve the quality of life for individuals and families, affirm each individual's worth, and encourage personal responsibility in decision-making.  We believe that in helping others, we create a stronger community for everyone.

Voice (336) 242-2500
Fax (336) 249-7588

Voice (336) 474-2760
Fax (336) 472-6635

Hours for both locations:
Monday thru Friday 8:00 AM - 5:00 PM


To report child or adult abuse by phone:


During regular business hours, call (336) 242-2500 and ask to speak to someone in Protective Services Intake.

After hours and on weekends or holidays, call (336) 249-0131 and ask to speak to the On-call Social Worker.

Send all mail to:

Davidson County Social Services

PO Box 788

Lexington, NC 27293 

Reception Centers are located on the 2d floor of each location
This is the starting place to apply for help, including Medicaid Health Care, Food & Nutrition Services (previously called Food Stamps), Child Care Assistance, as well as General & Emergency Assistance. These workers also process Youth Work Permits, Free Fishing Licenses for eligible Medicaid and Food & Nutrition Services participants, and Voter Registration Applications.

Facilities  (1-2 of 2) (Page: 1 of 1)  
Name Address City State Zip Type Map Directions
Colonial School Building 211 West Colonial Drive Thomasville NC 27360 Physical Map Directions
Governmental Center 913 Greensboro Street Lexington NC 27292 Physical Map Directions
  (Page: 1 of 1) Facilities  (1-2 of 2)

Working to prevent abuse, neglect, and exploitation of children and adults.

 Child Protective Services - Davidson County Social Services is committed to the safety and well-being of children who are at risk of abuse, neglect, and dependency and to ensuring that these children have safe, nurturing, and permanent homes. Protecting children from future or continued harm begins with reporting suspected child abuse or neglect. State law requires everyone to report these suspicions and mandates that the Department of Social Services investigate these allegations. 
   1) Children ages birth to 17 that are not married or emancipated.
   2) The person alleged to have harmed the child is a parent, custodian or caretaker. A caretaker is an adult who resides in the home or a relative entrusted with the child's care.
   3) We also investigate day cares and group homes. 
 Adult Protective Services - Information on Adult Protective Services is found under Family Care and Support Services.
 Make a Report of Abuse, Neglect, or Exploitation  - Accepts reports of abuse, neglect, or exploitation of children and adults.
   Reports on children are then handled by the Child Protective Services Division.
   Reports on adults go to the Adult Protective Services Division. 
   When calling to make a report please provide as much information as possible regarding the name, address and phone number of the persons involved, directions to the home and persons who can corroborate the information reported. We will ask you questions about the family, the details of the alleged maltreatment and also about any strengths and resources the family has which could assist with the situation. Your identity will not be revealed to the family unless ordered by the Court, which is a rare occurrence. It is important that we know how to reach you as we may need further information and if the family moves you may be able to assist us in knowing their whereabouts. You are entitled to receive written notice as to whether your report was accepted and if so, the action that was taken.

Medicaid Health Care and Food & Nutrition Services for Families, Adults, and Children.  Child Support Enforcement assists in the collection and distribution of court-ordered child support payments.

Family & Children Income Maintenance
 - Services are provided to eligible families with children under 18 and pregnant women. Included are: Food/Nutrition Services (formerly known as Food Stamps); Medicaid for Pregnant Women; Medicaid for Families and Children; NC Health Choice - low cost health insurance for children

Adult Income Maintenance
 - Eligibility for Income Maintenance Programs is determined for individuals over 18 and families without children under 18 years of age. These include Food/Nutrition Services, Medicaid for the Disabled (for those under age 65), Medicaid for the Elderly (over age 65), Medicare supplements, and Long Term Care.  The Special Assistance for Adults (SA) program is also offered for older adults or adults with disabilities who need to live or are living in an adult care home but cannot afford the cost.  SA helps pay the facility room and board for eligible clients.

Child Support Enforcement
 - Works to insure that children receive the financial support from their parents to which they are entitled. This includes locating absent parents, DNA testing, the establishment of court orders for support, and the enforcement of these orders. See Child Support Web Page for additional information.

Family Services - Work First, Child Care, General & Emergency Assistance, and Low Income Energy Assistance Program (LIEAP). These different services help families stay in the work force and/or provide some extra help during difficult times. 

Programs that improve the quality of life.

Adult Services - A variety of services just for elderly and/or disabled adults.  Protective services for abused, neglected, or exploited members of this population segment are an important part of this unit's work.  Other services include monitoring adult care facilities, providing in-home care services, and guardianship when needed. 

Foster Care & Adoptions - 
    FOSTER CARE provides foster homes and services for children who have been removed by the court from their families due to abuse, neglect, abandonment, or the caretaker not able to care for the child. 
   ADOPTION SERVICES helps children who would not otherwise have a home of their own become members of a family that can love, care, protect and provide opportunities essential for their personal growth and development. Adoptive parents assume all the rights, obligations and responsibilities of the child just as if they had been born in the family. 

Services for the Blind - Services to help improve the quality of life for county residents with visual disorders.