Emergency Medical Services Mission Statement:
Davidson County EMS will provide care and meet the needs of our citizens above providing appropriate, timely and courteous care through a comprehensive and effective system. We will strive to continuously educate our community about prevention and the importance of its EMS System.
- To Achieve our Mission, we will generate a total quality culture by:Anticipating, understanding and responding to our patients and customers.
- Investing in staff development and training.
- Communicating effectively with our staff and the public.
- Fostering a sense of team spirit and ownership among staff.
- Encouraging and rewarding innovation.
- Demanding an open and responsible style of management and leadership.
- Remembering that a continuous vision will always encourage and enhance change.
- Davidson County EMS (DCEMS) provides 24 hour-a-day advanced life support, pre-hospital emergency medical care for a population of over 162,000 in a 582 square mile area. With an annual emergency call volume in excess of 23,000 responses, DCEMS operates a minimum of ten (10) Advanced Life Support Ambulances, one (1) Advanced Life Support Quick Response Vehicle (12 hours) each day in southern Davidson County and one (1) 24 hour ALS Quick Response Vehicle staffed by the Operations Supervisor.
- Separated into three (3) divisions (Administrations, Operations, and Training), the Department has approximately eighty six (86) full-time career employees and fifty (50) part-time career employees. The Operations Division employees work a 12 hour shift schedule. These shifts are either straight days or straight nights. The Administration employees work an 8 hour schedule.
- Established in 1967, Davidson County EMS was the first County Government funded service in North Carolina and has grown from a small, basic life support provider into a high-volume, EMT-Paramedic Service. DCEMS was awarded Model System Status by the North Carolina Office of EMS in 2002 and was the first EMS Service in the Piedmont Triad to achieve this title.
- Davidson County EMS operates from eight (8) different locations within the county and is funded by general tax revenues.