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Social Services

Posted on: March 25, 2020

COVID-19 and DSS Services

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In a continued effort to encourage everyone to protect themselves by following the CDC recommended guidance: washing hands, limiting travel to essential travel, maintaining social distancing practices of 6’ of separation and for those high-risk individuals staying at home unless absolutely necessary to leave.  Davidson County DSS is sharing some ways that residents can access our services without coming to our offices. We are however, still operating under normal business hours.

 

Medicaid

  1. You may apply online at epass.nc.gov  OR
  2. You may download and complete an application

Medicaid Application - English   Applications and Information - Spanish

Then mail completed applications to:

Davidson County DSS PO Box 788, Lexington, NC 27292 

Or fax to: 336-236-7525

  1. You may also apply by calling 336-242-2500.


Food and Nutrition Services

  1. You may apply online at epass.nc.gov. OR
  2.  You may download and complete an application

 Food & Nutrition Services Application English  Applications and Information - Spanish

Then mail completed applications to: 

Davidson County DSS PO Box 788, Lexington, NC 27292  

Or fax to: 336-236-7525

  1. If you need to speak to your caseworker, please call 336-242-2500.

 

Energy Assistance
Most utility providers are not currently disconnecting service during the COVID-19 outbreak.

  1. You may download and complete an application

Crisis Intervention Application - English  Crisis Intervention Application - Spanish

Then mail completed applications to: 

Davidson County DSS PO Box 788, Lexington, NC 27292

Or fax to: 336-236-7525

  1. You may apply by calling 336-242-2500.

 

Childcare Subsidy
1.    You may download and complete an application Child Care Services Application

Then mail completed applications to:

Davidson County DSS PO Box 788, Lexington, NC 27292

Or fax to: 336-236-7525

  1. If you need to speak to your caseworker, please call 336-242-2500.

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Child Support Services 

You may apply online at: Child Support Application Info  OR

You may download and complete an application

Child Support Application - English     Child Support Application - Spanish 

Then mail completed applications to:

Davidson County DSS PO Box 788, Lexington, NC 27292  

Call CSS Customer Service Center: Toll Free 1-800-992-9457 (M-F 7:30am-5:30pm)

Access information about services at  www.ncchildsupport.com

If you need to speak to your Child Support Agent, call 336-242-2500.


On all information mailed or faxed to DSS, please ensure that your name and a phone number is included as we must often call back to complete an interview or get additional information in order to complete your application.

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