Customer Service

Making a Difference, One Person at a Time

Davidson County Health Department strives to provide the best service possible. To do this, we need your suggestions and comments telling us what we do well and how we can improve. Share information with us by completing our Customer Satisfaction Survey or Community Survey or call our Quality Improvement Coordinator at 336-242-2344.

Special Needs

Davidson County Health Department will provide interpreter services free of charge to any clients presenting for services that have limited proficiency with the English language or are deaf. The interpreter services provided include on-site interpreters for Spanish-speaking and deaf clients and phone interpretation services for other languages. Clients are encouraged to relay their need for these services when appointments are being made to assure that interpreter resources are scheduled as needed.

Customer Service Reports

View Past Customer Service Reports in Our Archive Center

Accreditation

Davidson County Health Department is an accredited public health agency. View the 10 essential public health services classified by core functions (JPG).10 essential public health services classified by core functions (JPG) This helps to ensure the provision of essential services. View more information on accreditation.

Non-Discrimination

Davidson County Health Department policy prohibits discrimination in the provision of services based on race, gender, color, religion, national origin, ethnicity, age or disability.